Cansu
Lawyer · Izmir, Turkey
- 209 cases handled
- 13+ years in practice
- Speaks: English, Turkish
- Law, Yeditepe University
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4.96(9 reviews)
Insurance Claim Disputes in Turkey
An insurance claim dispute arises when an insurer in Turkey refuses, reduces or delays payment under a policy. English-speaking lawyers claim the payment (sigorta tazminatı) from the insurer, through the Insurance Arbitration Commission or through the courts.
About Insurance Claim Disputes in Turkey
An insurance claim dispute is a disagreement with an insurer that refuses a claim, pays less than the loss, or does not answer. People search for it as insurance claim denied, insurance claim lawyer, insurer refuses to pay or insurance compensation in Turkey; in Turkish the payment is sigorta tazminatı and a court claim against an insurer is a sigorta tazminat davası. Some older lists and lawyer pages call this service “General Insurance Claims”.
Which policies it covers in Turkey
- Kasko, the voluntary comprehensive cover for a car, and the compulsory motor liability insurance (zorunlu trafik sigortası) after a road accident.
- DASK, the compulsory earthquake insurance for homes, and home insurance (konut sigortası) for fire, water damage or theft.
- Private health insurance, which many foreign residents hold, and travel, business and liability policies.
How a dispute usually goes
- A written claim to the insurer with the documents it asks for; the insurer's loss assessor (eksper) reports on the damage.
- If the insurer refuses, pays too little or stays silent, the claim can go to the Insurance Arbitration Commission (Sigorta Tahkim Komisyonu) when the insurer is a member, or to a court. For consumers, consumer bodies can be another option.
- A decision of the Commission can be enforced like a court judgment.
Points to watch
Policies are in Turkish, and exclusions or conditions in the small print are the usual reason for a refusal. A low valuation by the assessor is the most common disagreement, and an independent expert report can matter. Claims become time-barred, so waiting carries a risk. Which route fits depends on the policy, the insurer and the amount.
What a lawyer does
The lawyer reads the policy and the refusal, gathers evidence, writes to the insurer, chooses between the Commission and the court, and represents you, including while you are abroad. When the dispute is with a builder, seller or another party rather than the insurer, see contract disputes and breach of contract.
Questions and answers
My insurer refused my claim. What happens next?
A refusal is not always final. A lawyer checks the reason against the policy and decides whether to press the insurer again or go to the Commission or a court.
What is the Insurance Arbitration Commission?
A body that decides disputes between insured people and member insurers as an alternative to court. Using it is a choice, not a duty.
Is DASK part of buying a home?
Compulsory earthquake insurance comes with owning a home in Turkey and is usually checked when the purchase is registered. See property purchase.
Can I pursue a claim after leaving Turkey?
Yes, through a power of attorney given to a lawyer in Turkey.
3 lawyers who provide Insurance Claim Disputes in Turkey
Sorted by experience in this service. Write to any of them — the reply comes from the lawyer, without obligation.
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Gamze
Lawyer · Bodrum, Turkey
- 123 cases handled
- 14+ years in practice
- Speaks: Turkish, English
- Law, Yeditepe University
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4.94(4 reviews)
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Mert
Lawyer · Antalya, Turkey
- 43 cases handled
- 11+ years in practice
- Speaks: English, Turkish
- Bachelors of Law, Ankara University
Contact form · a chat with a lawyer
Talk to a lawyer about Insurance Claim Disputes
3 registered lawyers provide this service in Turkey. Describe your situation in a short chat — what happened, where, and how to reach you. Your enquiry is reviewed and passed to a lawyer who handles exactly this kind of case, with no obligation.
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Enquiries are answered by lawyers of AdvocateAbroad. This site provides legal information, not legal advice.
What our clients say about our service in Turkey
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The service dealt with my issue promptly and professionally. The lawyer was highly competent and friendly, and explained things clearly whenever I asked questions.
— Vince04 Nov 2025Insurance Claim Disputes -
Brilliant lawyer, for whom nothing was too much trouble. Others had advised me that my issue could not be fixed, yet she resolved it. I am truly grateful for her hard work, and I am very satisfied with the result.
— Georgina05 Sep 2023 -
The lawyer is very professional and very helpful. She has helped me with problems caused by another lawyer and, when I mixed up the time of an appointment, she was very understanding and arranged another one. Her English is perfect, so we never had any misunderstandings. I would definitely recommend her services to anyone.
— Elzbieta19 Nov 2021 -
Very happy with the service.
— Bill05 Nov 2020 -
Even though the case dragged on for more than a year, I was always kept informed about the process and got an immediate answer to every question. I am very satisfied with the final result.
— Tomas05 Aug 2020 -
Asking a lawyer for help was the last thing I wanted, and the difference in place, culture and language made it more stressful for me. Still, the lawyer supported me all the way in dealing with my opponent. I was very satisfied with the result and recommend her 100%.
— Agata18 Jun 2020 -
The lawyer assisted me with a problem with a supplier in Izmir. She dealt with the supplier directly and laid out my various options, both legal and otherwise. She was professional and advised me on how to proceed. Her English is perfect, and I would recommend her without hesitation.
— Siobhan28 Nov 2023 -
His service to me was very professional and prompt, and he went out of his way to keep me informed about what he was doing, all in perfect English.
— Alan16 Oct 2023 -
The lawyer went above and beyond in every possible way. Several steps had to be completed in a specific order, and she replied to everything within minutes, every time. She explained it all in perfect detail and advised us on what would give the best chance of success. She was kind and friendly yet professional. She gave us the legal help we needed and also eased our stress, because it felt like having a friend in the country who wanted to help, and we are very satisfied with the outcome.
— Brandon31 Jan 2023Residency Visa, Turkey -
A fast response and excellent advice.
— Elena03 Jan 2023 -
I experienced nothing but the highest level of professionalism and responsiveness from the lawyer. She was always extremely knowledgeable, calm and very responsive, with excellent communication skills in perfect English, and she got things done quickly. I am very grateful for all the help she gave me and would recommend her very highly.
— Michael08 Sep 2022 -
Excellent service. We needed to set up a company in Turkey and get legal support, and they quickly connected us with a lawyer there, with great results.
— Sergio27 Jun 2022