Oscar
Lawyer · Barcelona, Spain
- 677 cases handled · 6 in this service
- 20+ years in practice
- Speaks: English, Spanish
- Law, University of Barcelona
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4.97(57 reviews)
An insurance claim dispute arises when an insurer in Spain refuses, reduces or delays a claim. People also search for insurance claim denied, insurer refuses claim, insurance claim lawyer or reclamación a la aseguradora. Typical cases involve home damage, health, car or travel insurance and life insurance linked to a mortgage. This page is for residents and expats; it is general information, not legal advice. Some older lists and lawyer pages call this service “General Insurance Claims”.
A dispute usually starts with a written claim to the insurer, then a complaint to its customer service department or insured's ombudsman. A complaint can then be made to the insurance supervisor's complaints service (DGSFP); its opinion is not binding and it does not set the amount. The last step is a court claim. Disagreements about the amount often involve an expert assessment (peritaje).
English-speaking registered lawyers can read the policy and the reasons for refusal, collect documents, negotiate with the insurer and start a claim if talks fail. Insurance law can add interest when an insurer delays payment without justified reason.
Related pages: breach of contract and consumer law and disputes; see also litigation in Spain.
Common reasons are policy exclusions, late notification, missing information or a disagreement over the cause of the loss.
The policy, all correspondence, the refusal letter, reports, photos and invoices usually matter most.
Yes, time limits exist and differ by policy type. A lawyer can check them early.
Not by itself. It is an opinion that can support a later claim, not a binding decision.
Policy wording is read as written; a lawyer can explain it in English.
Sorted by experience in this service. Write to any of them — the reply comes from the lawyer, without obligation.
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The lawyer is very professional and very helpful. She has helped me with problems caused by another lawyer and, when I mixed up the time of an appointment, she was very understanding and arranged another one. Her English is perfect, so we never had any misunderstandings. I would definitely recommend her services to anyone.
Very happy with the service.
The service dealt with my issue promptly and professionally. The lawyer was highly competent and friendly, and explained things clearly whenever I asked questions.
Brilliant lawyer, for whom nothing was too much trouble. Others had advised me that my issue could not be fixed, yet she resolved it. I am truly grateful for her hard work, and I am very satisfied with the result.
Even though the case dragged on for more than a year, I was always kept informed about the process and got an immediate answer to every question. I am very satisfied with the final result.
I am very satisfied with the service the lawyer provided.
Our lawyer did a great job helping us resolve a purchase we made from a dishonest car dealer in Spain. She was honest with us from the beginning, always replied on time, and dealt with a very difficult person on the other side, closing the case successfully. We highly recommend this service!
The Spanish court system has been slow, but for roughly three years the lawyer has pursued my case successfully and won a judgement in my favour. The final outcome is still uncertain, since the judgement is in its appeal period and the money owed to me still has to be collected. So far I have been very satisfied with his work, and his assistance has been excellent.
The lawyer was extremely quick to get back to me with answers or advice. She was very approachable and very knowledgeable, and she explained clearly, in perfect English, what the law did and did not allow and how to move forward. I was extremely stressed about my situation, but I found her very reassuring.
For all my legal needs in Spain I will absolutely turn to the lawyer. His knowledge is great, he is very helpful and his legal experience is very broad.
The service I asked for was provided, and very professionally.
Excellent service. The lawyer was very quick to explain all the procedures and the possible outcomes, in perfect English. Once she began she was extremely professional and thorough, with clear communication at every stage. The problem was dealt with in a very short time, and I could not have asked for a better or more professional service.